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What Exactly is Southwest Cancellation & Refund Policy

Get details about Southwest's cancellation and refund policy


With Southwest airlines, you will not only get an easy booking, but you can also cancel your booking without any worry. In case your travel plan changes, you can cancel your booking easily through the website. After cancellation, you can also claim the refund amount. The cancellation is processed according to the Southwest cancellation policy.


Cancellation policy of Southwest airlines


The important pointers of Southwest cancellation policy are as follows:

  • You are allowed to cancel your flight within 24 hours of booking. In this case, no cancellation charges are involved.

  • After 24 hours, you will have to pay the cancellation charges as per the policy of the airline.

  • For 24-hour cancellation, the booking must be done at least 7 days before the scheduled departure of the flight.

  • The amount of cancellation depends upon the type of ticket purchased and fare rules of Southwest airlines.

The refund policy of Southwest airlines


After cancelling your ticket, you can also claim the refund according to the refund policy, which has the following rules:

  • You can apply for a refund after the cancellation of the ticket.

  • The refund will be processed through the same mode as the original mode of payment.

  • If you have booked any award travel or used Southwest LUV voucher, you need to contact customer support to cancel as well as refund.

The cancellation fee entirely depends on the type of ticket booked and the distance of the journey.


If you have more queries related to the Southwest cancellation policy, you can contact the support team of the airline. To get in touch with the representatives, you can use the contact info available on the official website of Southwest airlines.

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